System Development
We appreciate that we rarely work alone. We are parts of teams, with processes and assets, opportunities, and challenges. These systems can either support or hinder our capability, as individuals or as a whole team together, to deliver what we and the people we work with, most value.
Our experience of working as GP and education leaders, and from many years supporting the NHS system, has taught us that health systems vary in this respect. Some systems can significantly hinder person-centred care (PCC), often unintentionally. Others demonstrate features and approaches that ensure PCC flourishes.