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PCI Accredited 2-Day Care Co-ordinator Training Course

This course covers the core competencies in the new NHSE development framework for care coordinators, as well as appreciating the different ways that the role is being used across the country. We set up an approach, skills and mindset we think people need to flourish in their role and have impact in the NHS.

Description

Our team of GPs and educational specialists have worked with frontline care co-ordinators to design an introductory course, to help build confidence for those developing their role as care co-ordinators. We use our experience of leading PCNs and personalised care training to offer the most relevant learning to fit the current NHS context.

The role of 'Care Coordinator' has been used in many ways since its introduction, with many starting their roles in the COVID pandemic. The NHSE Care Coordinator development framework has more clearly defined the role and identified specific competencies for practitioners in these key positions in patient care. Our PCI accredited 2-day programme, has been designed specifically to meet these new expectations and set our colleagues up for success.

This course covers the core competencies in the new NHSE development framework for care coordinators, as well as appreciating the different ways that the role is being used across the country. We set up an approach, skills and mindset we think people need to flourish in their role and have impact in the NHS.

We will introduce coaching and communication skills, setting the foundations for further in-depth health coaching training. This course aligns well with other training we offer around health coaching.

Course objectives

Participants in this programme will feel confident, from day 1, to start practising coaching skills as they apply to the key competencies of Personalised Care, Relationships, Communication and Continuous Learning. After day 2, they will be skilled to work well as part of the multi-professional team, which has the patient at the centre.

We believe in the power of peer support. There will be ample opportunity for participants to share their own experience of what is working well to support and build a community of best practice.

Who should attend?

This 2-day programme has been designed for care co-ordinators and would be ideal for those starting out in this role. It would also be useful for those care-coordinators who have already undertaken our 2-day Tailored Health Coaching programme and would like some valuable CPD, that is more specific to their role.

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