What Matters To You?
Health and social care are moving away from asking “What’s the matter with you?” to “What matters to you?” (WMTY?). This is a central principle that lies at the heart of person-centred care. This workshop is focused around how to set-up and have “WMTY”’ conversations with patients and colleagues and why it is so important for everyone.
Description
Health and social care are moving away from asking “What’s the matter with you?” to “What matters to you?” (WMTY?). This is a central principle that lies at the heart of person-centredcare. This workshop is focused around how to set-up and have “WMTY”’ conversations with patients and colleagues and why it is so important for everyone.
We believe that working in a person-centred organisation improves your quality of life, and the life of people you support.
Course objectives
- Engage you in a case for change towards a person-centred approach.
- Understand coaching approaches that can enable person-centred care.
- Learn by experience, using the “WMTY?” conversation as an example.
- Appreciate the role of coaching approaches, for you, as well as those you support
- Consider how these approaches could fit into your specific workplace.
- Generate interest in, and plan for further learning.
Who should attend?
This introduction has been designed for those at bands 2-4 or equivalent, including reception, admin. and support staff, but is suitable for everyone working in the health and social care sectors. No prior knowledge is necessary, but some short pre-course reading will be supplied, to support your learning.